The FGSP can be used instead of FGCP HA to provide sess i o n synchronization between two peer FortiGate units. However FGSP HA is com- patible with VRRP.įGSP or standalone session synchronization is not supported if the FortiGate units are running different firmware versions. You cannot configure FGSP HA when FGCP HA is enabled. However, the FGSP has been expanded to include configuration synchronization and session synchronization of connectionless sessions, expectation sessions, and NAT sessions and IPsec tunnels.
In previous versions of FortiOS the FGSP was called TCP session synchronization or standalone session synchronization. As well, the external routers or load balancers will detect the failover and re-distribute all sessions to the peer that is still operating.
This failover occurs without any loss of data. If one of the peers fails, session failover occurs and active sessions fail over to the peer that is still operating. You can use this feature with external routers or load balancers configured to distribute or load balance sessions between two peer FortiGate units. The FGSP synchronizes both IPv4 and IPv6 TCP, UDP, ICMP, expectation, and NAT sessions and IPsec tunnels. The two FortiGate units must be the same model.
You can use the config system cluster-sync command to configure the FortiGate Session Life Support Protocol (FGSP) (previously called TCP session synchronization or standalone session synchronization) between two FortiGate units. The external load balancers or routers can distribute sessions among the FortiGate units and the FGSP performs session synchronization of IPv4 and IPv6 TCP, UDP, ICMP, expectation, and NAT sessions and IPsec tunnels to keep the session tables of both FortiGate units synchronized. In a network that already includes load balancing (either with load balancers or routers) for traffic redundancy, two identical FortiGate units can be integrated into the load balancing configuration using the FortiGate Session Life Support Protocol (FGSP). 4-Hour On-site Engineer: Parts are delivered on-site with an engineer, 24 hours a day, 7 days a week within 4 hours of RMA approval by Fortinet support.Fo r ti G a t e Session Life Support Protocol (FGSP).4-Hour Courier: Parts are delivered on-site 24 hours a day, 7 days a week within 4 hours of RMA approval by Fortinet support.Next-day Delivery: Parts are delivered the day following RMA approval by Fortinet support.And the Fortinet Secure RMA service supports customers that cannot return replaced hardware due to physical data protection requirements.įortiCare Services: Flexible Options for Each Organization’s NeedsįortiCare Premium RMA Service is an add-on service designed to minimize downtime. Premium RMA services provide expedited delivery and optional onsite assistance when hardware needs to be replaced. ASE FortiCare Service includes includes the ASE FortiCare service (Advanced Support Engineer), which provides direct access to the best support resources.For Medium, Mid-Enterprise & Enterprise businesses we recommend ASE FortiCare Support Services.This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware. FortiCare 24x7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures.For Small businesses we recommend 24x7 Forticare Support Services.It is important to renew your Fortiguard (security services) & Forticare (support services) subscriptions before they expire to ensure your environment is protected from threats & attacks. By subscribing to FortiCare services, you'll receive a timely response to any technical issue as well as complete visibility on ticket resolution progress.Īll FortiCare Support Services include: firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option. Solution home General FAQ What is FortiCare?įortiCare Support Services give you global support on a per-product basis.
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